Operations Applications Analytics

End-to-End Insights and Recommended Actions into Your Network and Service Operations

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Ribbon Analytics “Operations” applications provide you with a comprehensive network view across multiple dimensions, including network element, cell, and device. This solution helps network planning and engineering teams to understand network trends and troubleshoot network issues.

Enabled from the big-data Ribbon Analytics platform, the “Operations” applications provide you with detailed views of RTC networks, cell usage and congestion levels, devices, APNs, DNS servers, as well as information about roaming subscribers, e.g., identifying which operator networks the subscriber traversed.

The Ribbon Analytics “Operations” Applications

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Customer Care-Data Usage

Provides carriers with detailed subscriber data usage information to help address data usage bill shock and improve customer care.

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Customer Experience Analytics

Inspects each flow data for each subscriber in the network to provide the most accurate analysis of speed, latency, packet error rate, and failures.

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Data Abuse Analytics

Provides carrier network planning, engineering and operations teams with analytics on subscribers who may be abusing the network or violating their terms of service.

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Operation Analytics

Represents an evolution of Service Assurance and Service Quality Management (SQM) by providing synchronized, end-to-end analysis of the networks performance & the delivered mobile web and application service quality.

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Discover

Enables RTC network wide troubleshooting and alerting capabilities based on KPIs and other metrics that cross thresholds. Network operators can quickly identify and drilldown Quality of Experience (QoE) issues.

Airtel Improves Customer Experience with Ribbon Mobile Network Analytics

See how Ribbon’s partnership with Airtel has had a significant impact on Airtel’s ability to monitor and improve voice quality and customer experience.

Quick Pro Tips

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FREE professional tips to put you in charge of your voice network!

Demonstrating out of the box performance monitoring application for your softswitch and media gateways
Intelligently troubleshoot service issues and hidden trends by analyzing CDRs or trunk group data from your softswitch
Demonstrating enhanced trunk utilization analysis capabilities for your softswitch with interactive dashboards

Features & Benefits

  • Leveraging Machine Learning (ML) & Artificial Intelligence (AI) Framework
  • Improve quality of experience & reduce churn
  • Effective network operations with reduced resources
  • Support next wave of growth & complexity for 5G, IoT, Enterprise and cloud services
  • Network service assurance with deep domain understanding

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